1. Introduction
Signalz.in aims to provide subscribers with access to SEBI Registered Research Analysts and Registered Investment Advisors. Our platform offers valuable stock market tips, along with exclusive access to Events/Webinars and Courses conducted by these professionals. This policy outlines the terms regarding refunds.
2. Subscription Services
- 2.1 No Refund Policy: All subscription fees are non-refundable. Once paid, subscription fees are considered final and non-negotiable. This policy aligns with the nature of financial information and advisory services provided, where results are subject to market risks.
- 2.2 No Guarantee of Profits: While our experts are SEBI Registered, we do not guarantee profits from the stock market tips provided. Subscribers acknowledge the inherent risks of stock market investments when choosing to subscribe.
3. Events/Webinars and Courses
- 3.1 Cancellation Policy: In the event that you cannot attend an Event/Webinar or Course you've registered for, we encourage you to notify us as early as possible.
- 3.1.1 Cancellation by User:Participants are not entitled to refunds for cancellations. Depending on circumstances, we may allow registration transfer to a future event or course, subject to availability.
- 3.1.2 Cancellation by Signalz:In case Signalz cancels an Event/Webinar or Course, registered participants may opt for registration transfer to a future event or receive a full refund.
- 3.2 Non-Attendance: No refunds or credits will be issued for non-attendance without prior notification.
4. Exceptions
- 4.1 Service Disruption:In exceptional cases, such as prolonged service disruption or significant changes to the service that substantially impair access to subscribed content, Signalz.in may, at its discretion, offer partial credits or other compensatory measures. However, it is expressly understood that the platform fee (_____%) retained by Signalz.in upon subscription is non-refundable under any circumstances and cannot be claimed by the subscriber. Notwithstanding the foregoing, in exceptional cases as outlined above, subscribers may seek a refund limited to [specify percentage%] of the subscription fee. Signalz.in reserves the right to determine the eligibility of any claim for such refund, which shall be evaluated on a case-by-case basis.
5. Policy Modifications
- 5.1 Right to Modify: Signalz reserves the right to modify this refund policy. Changes will be communicated to subscribers and apply to future transactions.
6. Processing Refunds
- 6.1 Method of Refund: Refunds will be issued using the original method of payment.
- 6.2 Processing Time: Refund processing times may vary but will be completed within a specified number of business days.
7. Legal Compliance
This policy complies with relevant laws and regulations governing our services.
8. Contact Information
For any inquiries regarding this policy, please contact our support team at support@signalz.in.
9. Dispute Resolution
- 9.1 Governing Law: This refund policy shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Indore M.P., India.
10. Data Protection and Privacy
- 10.1 Personal Information: Signalz collects and processes personal data in accordance with its Privacy Policy. By requesting a refund, participants consent to the processing of their personal data for the purposes of handling the refund request and any related communications.
- 10.2 Data Security: Signalz employs appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, or destruction. However, Signalz shall not be liable for any unauthorized access to personal data resulting from circumstances beyond its control.
11. Force Majeure
- 11.1 Definition: Signalz shall not be liable for any failure to perform its obligations under this refund policy if such failure results from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, government restrictions, strikes, or any other event of force majeure.
- 11.2 Notification: In the event of a force majeure occurrence, Signalz will notify subscribers as soon as reasonably practicable and will take all reasonable steps to resume performance of its obligations as soon as possible.
12. Limitations of Liability
- 12.1 Indirect Damages: Signalz shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with this refund policy, including but not limited to loss of profits, loss of revenue, or loss of data.
- 12.2 Maximum Liability: Signalz's total liability under this refund policy, whether in contract, tort, or otherwise, shall not exceed the amount paid by the participant for the specific Event, Webinar, Course, or subscription service in question.
13. Severability
13.1 If any provision of this refund policy is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed from this policy. The remaining provisions shall continue in full force and effect.
14. Entire Agreement
14.1 This refund policy constitutes the entire agreement between the participant and Signalz regarding refunds and supersedes any prior agreements, understandings, or representations, whether oral or written, related to the subject matter hereof.
15. Acceptance of Policy
15.1 By subscribing to Signalz’s services or registering for its Events, Webinars, or Courses, participants acknowledge that they have read, understood, and agreed to this refund policy. If participants do not agree with any part of this policy, they should refrain from subscribing or registering for Signalz's offerings.